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Limousine / Taxi
Reservations/DispatchingAs a growing business, it is essential to keep all calls a top priority even as your attention becomes increasingly needed in other areas. Tel-Com Answering Service is experienced in providing Reservation Services for the Limousine Industry. Learn how Tel-Com’s Appointment and Reservation Scheduling can bring success to your customer service approach and operational efficiency. A Cost Effective Solution Save money on hiring full-time staff and gain the professionalism of an experienced call center. Our skilled and trained call center agents can create, change, and cancel reservations, just like an in-house reservation agent. However, you save on salary expenses while benefiting from highly professional and skilled representatives handling your daily reservations 24/7/365. Around-the-clock Availability Tel-Com’s reservations services enable your customers and clients to make reservations 24/7/365. When hiring a Dispatcher for your office, it is likely he or she will work the standard 9-to-5 and have a break during lunch hours. By outsourcing your customer service needs with Tel-Com, you benefit from around-the-clock scheduling services, delivering flexible solutions for your customers and clients. Power of the Internet Tel-Com’s agents and clients can use the same reservation software over the Internet. Our agents and clients use this system to securely view availabilities, make reservations, change and cancel reservations, using an easy-to-use online system. LIVE AGENT As a growing business, acquiring new customers and maintaining existing clients is your number one priority. When a phone call comes into your office, is it being answered? How about after business hours, on vacation or sick days, when you or your receptionist are not available? Tel-Com Answering Service understands the importance of every customer contact and offers live telephone customer service 24/7/365 to businesses looking to build a professional image. Learn how a Tel-Com Live Agent can bring success to your customer service approach and sales strategy. Around-the-clock Availability Tel-Com’s Live Agent Solutions provides your customers and clients with customer service 24/7/365. Our professional agents will answer your calls just like an in-house receptionist, creating a dependable service for all your customers or clients. Portray a Professional Image Tel-Com’s Live Agent Service will help your business establish a professional image. One of our highly trained agents will answer each call using an Answer Phrase, a defined greeting set by you. Your customers will assume they have reached your office, when in actuality a Tel-Com Agent is handling their call. Tel-Com Answering Sevice can also screen calls, transfer urgent/important calls to your home office, and provide a detailed message using your preferred message delivery method, helping you concentrate on running your business. A Cost Effective Solution Our Live Agents solution not only saves you time, but it will save you money. By outsourcing your receptionist needs to Tel-Com Answering Service, you have access to 24/7 customer service handling by a professional call center agent for as little as $3.00 per day. In turn, you save on salary expenses (hourly wages, benefits, sick leave, vacation time, etc.) while benefiting from highly professional and skilled representatives experienced at managing your daily calls.  |
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